Get in touch
Get in touch

FAQ'S

What does IWrite do?
IWrite provides bespoke writing and documentation support for individuals, professionals, and organisations. This includes everything from personal letters and formal correspondence to business documents, meeting minutes, governance materials, and tailored operational documentation.
IWrite supports a wide range of clients, from individuals needing help with personal or formal documents, to business owners, teams, and senior leaders who need high-quality professional documentation. Support is tailored to the client, the context, and the purpose of the document.
IWrite can assist with letters, complaint documents, policies, procedures, meeting minutes, reports, proposals, guidance documents, governance materials, and other bespoke written documents. If you need something more specific, support can be tailored accordingly.
Both. IWrite offers downloadable templates for straightforward needs, but the core service is bespoke support. Bespoke documents are prepared around your exact requirements, context, tone, and intended use.
You provide details about what you need, along with any relevant background information or supporting documents. IWrite then reviews the request, confirms the scope, and prepares a tailored draft for review. Revisions are included where appropriate to ensure the final document is fit for purpose.
Yes. Many clients know the issue they need help with, but not the exact type of document required. IWrite can help identify the most appropriate format and approach based on the situation.
Yes. Documents can be written in a tone that suits the purpose and audience, whether that is formal, professional, warm, firm, clear, compassionate, or more senior and executive in style.
Yes. Confidentiality, professionalism, and discretion are central to the service. Your information and documents are handled carefully and respectfully.
Yes. Bespoke work includes review and revision so the document is properly tailored to your needs. The aim is always to provide something clear, polished, and ready to use.
Turnaround times depend on the complexity, length, and urgency of the request. Straightforward pieces can often be completed more quickly, while more detailed or specialist documents may take longer. Timescales will be made clear at the outset.
Yes. IWrite supports a range of professional and organisational documentation, including policies, procedures, meeting minutes, board papers, governance documents, operational materials, and leadership support documentation.
For dedicated executive assistant, board support, or fractional Chief of Staff services, clients may be directed to The Executive Office Co., which provides broader executive and governance support.
Yes. If you purchase a template and would like further support, IWrite can tailor it, complete it, or adapt it to your specific circumstances for an additional fee.
Pricing depends on the type of service. Templates are offered at set prices, while bespoke work is priced according to the scope, complexity, and level of support required. The pricing structure is designed to remain clear, flexible, and accessible.
IWrite can provide retained or ongoing writing and documentation support for clients who need regular help. This can be useful for businesses, professionals, or organisations that need reliable, consistent support over time.
You can get in touch through the website contact form or enquiry process with a brief outline of what you need. From there, IWrite can advise on the best next step and the most suitable level of support.

Frequently Asked Questions

Frequently Asked Questions

Not sure whether you need a template, a complete pack or tailored support? These questions explain how the IWrite product library works and how to choose the right level of help.
What does IWrite do?

IWrite provides writing and documentation support for individuals, professionals, freelancers, small businesses and organisations. It helps turn rough notes, difficult situations and unfinished drafts into clearer, better-structured documents.

You can choose from single templates, mini packs, complete packs, tailored writing support and retained support. Templates are simple starting points. Complete packs give you a fuller guided document set. Tailored support is available when you want IWrite to adapt, improve or complete the wording for you.
A template is one editable document for a straightforward need. A complete pack is a richer product with guidance, examples, checklists, wording banks and supporting documents. If your situation involves more than one step, follow-up wording, evidence, client communication or repeat use, the complete pack is usually better value.
A mini pack sits between a template and a complete pack. It brings together a small number of linked documents for one specific situation. It is useful when one template is not enough, but you do not need the full premium pack.
Start with the problem you are trying to solve. If you need one straightforward document, choose a template. If the issue has several parts or you need examples and follow-up wording, choose a complete pack. If you are unsure, send a short outline and IWrite can recommend the most suitable route.
Yes. If you do not want to complete the document yourself, IWrite can tailor, improve, rewrite or complete it using your draft, notes or background information. This is a quick, targeted and practical way to turn the resource into something specific to your situation.
Tailored support may include checking your draft, improving the tone, restructuring the document, writing missing sections, adapting a template for your business, or completing the document from your notes. The aim is to make the wording clearer, more focused and more effective for the reader.
Yes, most IWrite templates and packs can be supported with a tailored add-on. Some complex matters may need specialist advice as well, but IWrite can still help organise the wording and structure where appropriate.
This depends on the length, urgency and complexity of the document. Many smaller tailoring tasks can be handled quickly once IWrite has the draft, notes and background. Larger or more sensitive documents may need a fuller quote and agreed timescale.
No. A draft is useful, but not essential. You can send rough notes, bullet points, background information, screenshots, a previous email chain or a short explanation of the situation.
Yes, unless the product terms say otherwise, the editable resources are designed for your own personal or business use. For wider distribution, resale, sharing with clients or use as part of another paid service, separate permission may be needed.
Yes. The templates and packs are supplied as editable Word documents unless otherwise stated. You should save your own copy before completing or changing the document.
Yes. Complete packs are designed to include guidance, examples, wording banks, checklists and practical context so customers understand how to use the documents properly.
Yes. You can start with a single template, then move to a mini pack, complete pack or tailored support if you realise the issue needs more guidance or connected documents.
A complete pack gives you the wider route. It usually includes the main document, supporting tools, examples, wording guidance, final checks and related communication. It is better when the situation is important, repeated, sensitive, business-facing or likely to need follow-up.
Yes. IWrite can help structure complaint letters, appeal letters, follow-up wording, evidence summaries and calmer, more organised correspondence. It provides writing and documentation support, not legal advice.
Yes. IWrite can support policies, procedures, client emails, proposals, onboarding documents, service descriptions, meeting records, admin systems, website wording and other practical documents for small businesses and organisations.
Yes. IWrite can help with founder bios, professional profiles, service summaries, website blurbs, business descriptions and about-page wording. You can use the relevant pack or ask for tailored writing support.
No. IWrite provides writing, wording, structure and documentation support. It does not replace legal, HR, financial, medical or other regulated professional advice. If your matter is high-risk, legal, employment-related, safeguarding-related, financial or regulated, you may need specialist advice as well.
If your enquiry moves beyond writing and documentation into governance, board support, operational management, fractional Chief of Staff work or wider executive office support, The Executive Office Co may be the better route.
If your issue is specifically connected to yards, livery, equestrian businesses, horse ownership documentation or equine-sector paperwork, IWrite Equestrian may be the more suitable route.
Templates are the entry-level products. Mini packs cost more because they include linked documents. Complete packs are higher-value resources with fuller guidance and examples. Tailored support, bespoke writing and retained support are priced according to scope.
Yes. For tailored support, IWrite can review your brief and confirm the recommended route and price before starting work.
Send what the document is for, who will read it, what outcome you need, any deadline, whether you already have a draft, and any background documents or notes that will help explain the situation.
Yes. IWrite can review, restructure, rewrite, polish or strengthen an existing document so it is clearer and more professional.
Yes. If you provide the background information, IWrite can create a bespoke document or adapt a pack into a more specific document for your situation.
Digital download refund rules should be confirmed in the website terms. As a general approach, once a digital product has been downloaded, refunds may be limited unless there is a technical issue or the wrong file has been supplied.
Contact IWrite with the order details and file name. A replacement file or alternative format can be supplied where appropriate.
Yes. If you are unsure, send a short outline and IWrite can recommend whether a template, complete pack or tailored support is the best route.
Retained support is ongoing writing and documentation help for clients who regularly need letters, emails, document updates, templates, editing, formatting or business writing support.

Still unsure what to choose? Send IWrite a short outline of what you need, any deadline, and whether you already have notes or a draft. IWrite can recommend the right route: template, pack, tailored support or retained help.

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